BSB50415 Diploma of Business Administration

This program is targeted to participants who have industry experience and are, or will be, supervising an office and undertaking a range of specialised, technical and managerial tasks as an Office Manager or similar.


Delivery Method
The program is delivered flexibly, so the learners can determine how quickly they work through the units and complete the program. The program is delivered using a blended learning mode. Blended learning means the student will access learning content and complete learning activities through a combination of modes, including:

  • IBT’s online learning management system which provides student learning resources in the form of readings, workbooks, slides, documents, videos, websites, quizzes, activities and assessments
  • Group workshops – face-to-face, teleconference and online
  • Work site visits
  • Personal mentoring with a tutor/assessor.

This course is designed to offer participants progressive improvement in their work practices. As such learning activities and assessment tasks are developed around real work experience and workplace projects, where possible.

Each unit of competency has standalone materials on the IBT website and standalone assessment tasks.

Qualification Pathways
IBT offer a pathway from the AHC32816 Certificate III in Rural Operations to the BSB50415 Diploma of Business Administration for successful graduates who meet the industry experience entry requirements and are interested in a more senior role in the business sector.

This qualification can be completed:

  • As described in this Learning and Assessment Strategy, which typically reflects the role of individuals who have vocational experience and are engaged in a supervisory capacity, but do not hold a formal supervision management qualification.
  • Through successful achievement of lower level certificate qualifications.
  • Through providing evidence of capacity to supervise and manage an office, self, others and tasks/projects.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Office coordinator
  • Leading hand
  • Supervisor
  • Team leader.

The Trainer/Assessor will advise participants of further employment options and articulation into higher levels of training during the delivery of this program.

The program is delivered over a total duration of up to 12 months.

Face to face delivery and mentoring is conducted over 10 months, followed by a period for learners to collate their evidence and complete their formal assessment tasks. The additional time also allows learners to strengthen their understanding of the material presented and apply to the workplace where appropriate.

BSBADM502 – Manage meetings
BSBADM503 – Plan and manage conferences
BSBADM504 – Plan and implement administrative systems
BSBADM506 – Manage business document design and development
BSBPMG522 – Undertake project work
BSBMGT502 – Manage people performance
BSBWOR502 – Lead and manage team effectiveness
BSBWOR501 – Manage personal work priorities and professional development
TAELLN411 – Address adult language, literacy and numeracy skills